The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers.  We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.

Student and Academic Services provides leadership and excellence in academic administration services to internal and external stakeholders. Services are delivered in partnership with faculties and supported by a customer service and process governance framework.

Te Whiwhinga mahi | The Opportunity

This role requires you to assess the application of students wishing to join our doctoral programmes. You will assess their application in line with our entry criteria, and work with applicable faculty staff to find the most suitable doctoral students.

While you might not be familiar with the academic system, if you have prior experience interpreting and applying legislation or policies to complex claims, submissions or requests we would love to hear from you.

• You’ll assess applications for admission and scholarships to University doctoral programmes according to agreed entry criteria within agreed timeframes.
• You’ll advise prospective students, agents and key internal stakeholders about the University’s courses and entry requirements.
• You’ll build strong, trusting relationships with key stakeholders, including those in senior leadership roles, and academic staff.

This is a full time (37.5 hours per week), permanent position.
The salary range for this role is $68,600 – $75,500 per annum depending on experience and qualifications.

For more detailed information, please refer to the Position Description.

He kōrero mōu | About you

• You will be comfortable making decisions when provided with a clear framework.
• You will be ready to learn from those around you and be comfortable with a continuous improvement culture.
• You will have high-level customer and stakeholder service skills with demonstrated ability to deliver this type of service.
• You will be a fantastic communicator and able to exhibit interpersonal effectiveness through behaviours that influence others and inspire co-operation and achievement.
• You will be able to identify areas for positive change and contribute to innovation by being able to initiate, facilitate, and support the work we do.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world’s most liveable cities.

The University is committed to providing an excellent working environment through the following:

• Flexible employment practices (including working from home and flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.

For more information, please visit Staff Benefits.